Zendesk

Zendesk is a global, digital first company on a mission to make the world better—one customer experience at a time.

Zendesk was built upon a simple idea: Make customer service software that’s easy to use and accessible to everyone. We’ve expanded on that idea and now offer a growing family of products that work together to improve customer relationships and can be embedded and extended through an open development platform.

Zendesk AI is our intelligence layer and a new offering that combines years’ worth of Zendesk data and insights with new AI technologies to instantly improve the customer experience. Learn more about Zendesk’s Advanced AI capabilities, as well as our new integration with OpenAI, all available within our centralized, easy-to-use Agent Workspace, watching a short demo.

Transitioning from an office focused on one product to a growth hub powering our entire product suite, our Kraków tech team has an essential role to play in our journey from a great company to an iconic company. We are looking for people in software engineering, machine learning, product, and data & analytics as we expand our team in Poland.